Cancellation and Ticket Refund Arrangement
For technical reasons, the event " Harry's Symphony of Enchantment: Warriors of the Golden
Light " scheduled for 7:30pm on 20th February 2026 (Friday) at the Hong Kong City Hall
Concert Hall has been cancelled. Tickets for the event that sold through URBTIX will be
refunded.
The arrangement of ticket refund for the screening is as follows:
For payment made by Visa, Mastercard, American Express. UnionPay, Alipay, WeChat Pay or
mobile payment through electronic wallet where applicable:
Refund shall automatically be handled by Maoyan through the same method previously used
to purchase the ticket according to the latest record of URBTIX in around 60-80 working
days.
For payment made by Cash (HK currency only), Octopus or EPS:
Please apply your refund with original ticket intacts (with stub) at the URBTIX Maoyan
Customer Service Centre during office hours from 6 February 2026 (Friday) to 20 February
2026 (Friday). Upon the receipt of returned tickets, refund will be deposited to the designated
bank account provided by the ticket holders via FPS or bank transfer.
URBTIX Maoyan Customer Service Centre
Address: Unit 1418, 14/F, Leighton Centre, 7 Leighton Road, Causeway Bay, Hong Kong
Office hours: Monday to Friday, 10am - 7pm
Service charges of ticket purchase and ticket delivery are non-refundable.
For refund enquiry, please contact URBTIX Ticketing Enquiries and Customer Service
hotline at 3166 1100 or email to urbtix@maoyan.com.hk. For programme enquiry, please
whatsapp at 9185 6987 or contact at 8222 7976 during office hours, or email
info@youthorchestra.hk.
CHK Youth Symphony Society
4th February 2026
